Santa Monica, CA
"I really wanted to take my mother on that cruise to Alaska she had always dreamed of, but didn't have the time to plan it myself with work and kids and life keeping me busy... [Heather] thought of every detail and made us feel so well taken care of. I cannot imagine planning another trip without her help."
"Heather booked a holiday weekend trip to Mexico for us and another family and did an amazing job. She thought of the details I wouldn't have and made sure we had a fantastic trip. We are now booking another trip with Heather and so excited for the location she found for us. Heather is great - just a few questions answered and she's on it. I would absolutely recommend using her to anyone looking to have a truly memorable vacation!"
New York, NY
"Heather did an awesome job helping to plan and arrange our honeymoon in Japan! She went through a few iterations of our itinerary, hearing our feedback to craft a trip that we loved. Always quick to respond, and all services that we arranged through her were excellent. Highly recommend!"
“Heather picked the perfect place for my daughter and I to enjoy the beach in Akumal. We needed all-inclusive as we don't drive and wanted to be away from kids but not stuck with a bunch of honeymooners. Our resort was perfect. It never felt crowded, and had a nice mix of people. Seeing other resorts while on the way to and from the airport, we were so pleased with our choice.”
“Heather is so helpful, and super knowledgeable. She helped us book a spring break vacation at an all-inclusive resort in Mexico with our 2 small children. She's responsive, and 'on it'. We basically waited till the last minute to book the trip (won't do that again!) yet she was able to secure a great room at a wonderful, kid-friendly resort that matched what it was we were looking for.”
"I contacted [Heather] for assistance planning a solo Caribbean vacation. I hadn't used a travel agent in so long but I was so overwhelmed with options in my own research. After our consultation she got back to me with two great choices: Breathless Resorts in Cancun and Montego Bay. I went with Montego Bay and my 7-day package did not disappoint. I was so glad to turn this over to someone with expertise. Funny, I was teased about booking through a travel agent: one friend commented "how retro!" but it was worth it!"
"Heather is a fantastic travel agent. She planned our trips to Puerto Rico and Florida. She listens to your needs and patiently works with you until she comes up with a well-matched itinerary. She is well-traveled herself and offers a lot of tips and suggestions on what makes sense for your travel needs. I highly recommend her."
"Heather booked our family trip to Disney & Universal this past spring and it was as seamless and stress-free for us as could be. Her recommendations were spot-on and it was a pleasure to have everything so well thought out and planned for us. We will be in touch for the next vacation for sure!"
JIM & LUCY
"Heather was very easy to work with and had a great insight into what a family of 6 adults and 2 children would want to do in NYC during Christmas week. Her newsletter provided great suggestions for attractions and her knowledge of NYC took us to wonderful restaurants. Have recommended her to a friend, has already helped plan a trip"
North Wales, PA
"Heather was very helpful in arranging my trip to Chicago. She found me a great hotel within my price range and was very helpful in helping me navigate the airlines and airports as a handicapped person. I had great comfortable seats and the airline was very helpful. Thanks Heather for your great help!"
New York, NY
"Heather did a terrific job of booking and planning our trip. The place was perfect for all of us - 3 generations - and everyone had a fabulous time"
"Heather Cross provided enormous help in planning our Disney Trip. Getting us desired fast passes, restaurant reservations and general advice on keeping three different age groups happy was no easy feat but Heather managed it. We had no idea that a successful Disney trip required strategic planning but I can't emphasize enough - it does! We were lucky to have Heather on the case."
"Huge THANK YOU to Heather for planning our trip to Spain! From our first informational call to her follow up email once we returned home, Heather made sure we had a great time. We had a multi city itinerary, and we worked with her to customize a good mix of tours and downtime. The tours she suggested were fantastic, and the hotels were great."